Following ongoing complaints over broken and sticky keys, the company said Tuesday it is changing the material used in its butterfly keyboards — which are found on most MacBook Air and MacBook Pro computers — and expanding its repair program.
Less than a year after the debut of its latest MacBook Pro model, the company announced a faster 8-core MacBook Pro with one very notable change: a slightly revamped version of its third-generation butterfly keyboard.
The MacBook Pro line starts at $1,799 for the 13-inch model and and $2,399 for the 15-inch version.
Last month, Apple confirmed the issue was affecting a “small number of users” and said “for that we are sorry.”
Previously, Apple’s repair program only covered some MacBooks with third-generation or earlier butterfly keyboards (2018 models were not eligible). Now, anyone who’s seeking keyboard repair on a product purchased within the last four years can get help free of charge. Apple also confirmed it’s working to turn around repairs more quickly.